KANAE LLC (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in relation to the services provided on this website (hereinafter referred to as “the Services”).
Article 1 <Personal Information>
“Personal Information” refers to “personal information” as defined under the Act on the Protection of Personal Information of Japan, and means information about a living individual that can identify a specific individual by name, telephone number, contact details, or other descriptions contained in such information.
It also includes data such as facial appearance, fingerprints, and voiceprints, as well as individual identification codes such as health insurance certificate numbers, which can identify a specific individual by themselves (collectively referred to as “Personally Identifiable Information”).
Article 2 <Method of Collecting Personal Information>
The Company may ask users to provide personal information such as their name, phone number, and email address when using our reservation services.
In addition, the Company may collect transaction records and payment-related information—including personal information of users—from our business partners (including, but not limited to, information providers, advertisers, and advertising distribution partners; hereinafter referred to as “Partners”) based on transactions conducted between users and such Partners.
Article 3 <Purpose of Collecting and Using Personal Information>
The purposes for which the Company collects and uses personal information are as follows:
- To provide and operate our services
- To respond to inquiries from users (including verifying their identity)
- To send emails regarding new features, updates, promotions, and information about other services offered by the Company
- To contact users as necessary for maintenance, important notices, or other essential communications
- To fulfill purposes incidental to the above
Article 4 <Changes to the Purpose of Use>
- The Company may change the purpose of use of personal information only when the new purpose is reasonably considered to be related to the original purpose.
- If the Company makes any changes to the purpose of use, it shall notify users of the revised purpose by a method prescribed by the Company or publicly announce it on this website.
Article 5 <Provision of Personal Information to Third Parties>
- The Company will not provide personal information to third parties without obtaining the prior consent of the user, except in the following cases. However, this does not apply where permitted under the Act on the Protection of Personal Information or other applicable laws and regulations.
- Notwithstanding the foregoing, the following recipients shall not be deemed third parties.
- When the Company entrusts all or part of the handling of personal information to a contractor to the extent necessary for achieving the purpose of use.
- When personal information is provided in connection with the succession of business due to a merger or other reasons.
- When personal information is jointly used with a specified party, and the user has been notified in advance, or the information has been made readily accessible to the user, regarding the following:
(i) the fact that the personal information will be jointly used,
(ii) the items of personal information to be jointly used,
(iii) the scope of the parties who will jointly use the information,
(iv) the purpose of use by such parties, and
(v) the name or title of the party responsible for the management of the personal information.
Article 6 <Disclosure of Personal Information>
- When a user requests the disclosure of their personal information, the Company shall disclose such information to the user without delay.
However, if the disclosure falls under any of the following circumstances, the Company may decide not to disclose all or part of the information. If a decision is made not to disclose, the Company will notify the user without delay.
Please note that a fee of 1,000 yen will be charged per request for the disclosure of personal information.
(i) If there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
(ii)If there is a risk of significant interference with the proper conduct of the Company’s operations
(iii)If the disclosure would violate other applicable laws and regulations
(iv) - Please note that a fee of 1,000 yen will be charged per request for the disclosure of persoNotwithstanding the provisions of the preceding paragraph, the Company, in principle, does not disclose non-personal information such as history data and attribute information.nal information.
Article 7 <Correction and Deletion of Personal Information>
- If a user believes that the personal information held by the Company is incorrect, the user may request the correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) of such personal information in accordance with the procedures prescribed by the Company.
- If, upon receiving a request as described in the preceding paragraph, the Company determines that it is necessary to comply with the request, the Company shall make the correction, addition, or deletion of the relevant personal information without delay.
- 当社は，前項の規定に基づき訂正等を行った場合，または訂正等を行わない旨の決定をしたときは遅滞なく，これをユーザーに通知します。
第8条（個人情報の利用停止等）
- 当社は，本人から，個人情報が，利用目的の範囲を超えて取り扱われているという理由，または不正の手段により取得されたものであるという理由により，その利用の停止または消去（以下，「利用停止等」といいます。）を求められた場合には，遅滞なく必要な調査を行います。
- 前項の調査結果に基づき，その請求に応じる必要があると判断した場合には，遅滞なく，当該個人情報の利用停止等を行います。
- 当社は，前項の規定に基づき利用停止等を行った場合，または利用停止等を行わない旨の決定をしたときは，遅滞なく，これをユーザーに通知します。
- 前2項にかかわらず，利用停止等に多額の費用を有する場合その他利用停止等を行うことが困難な場合であって，ユーザーの権利利益を保護するために必要なこれに代わるべき措置をとれる場合は，この代替策を講じるものとします。
第9条（プライバシーポリシーの変更）
- 本ポリシーの内容は，法令その他本ポリシーに別段の定めのある事項を除いて，ユーザーに通知することなく，変更することができるものとします。
- 当社が別途定める場合を除いて，変更後のプライバシーポリシーは，本ウェブサイトに掲載したときから効力を生じるものとします。
第10条（お問い合わせ窓口）
本ポリシーに関するお問い合わせは，下記の窓口までお願いいたします。
住所：愛知県瀬戸市東古瀬戸町71-2 親和荘2-5
社名：合同会社KANAE
代表社員：網田 真之
Eメールアドレス：amita@tridor3.com
