KANAE LLC (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in relation to the services provided on this website (hereinafter referred to as “the Services”).
Article 1 <Personal Information>
“Personal Information” refers to “personal information” as defined under the Act on the Protection of Personal Information of Japan, and means information about a living individual that can identify a specific individual by name, telephone number, contact details, or other descriptions contained in such information.
It also includes data such as facial appearance, fingerprints, and voiceprints, as well as individual identification codes such as health insurance certificate numbers, which can identify a specific individual by themselves (collectively referred to as “Personally Identifiable Information”).
Article 2 <Method of Collecting Personal Information>
The Company may ask users to provide personal information such as their name, phone number, and email address when using our reservation services.
In addition, the Company may collect transaction records and payment-related information—including personal information of users—from our business partners (including, but not limited to, information providers, advertisers, and advertising distribution partners; hereinafter referred to as “Partners”) based on transactions conducted between users and such Partners.
Article 3 <Purpose of Collecting and Using Personal Information>
The purposes for which the Company collects and uses personal information are as follows:
- To provide and operate our services
- To respond to inquiries from users (including verifying their identity)
- To send emails regarding new features, updates, promotions, and information about other services offered by the Company
- To contact users as necessary for maintenance, important notices, or other essential communications
- To fulfill purposes incidental to the above
Article 4 <Changes to the Purpose of Use>
- The Company may change the purpose of use of personal information only when the new purpose is reasonably considered to be related to the original purpose.
- If the Company makes any changes to the purpose of use, it shall notify users of the revised purpose by a method prescribed by the Company or publicly announce it on this website.
Article 5 <Provision of Personal Information to Third Parties>
- The Company will not provide personal information to third parties without obtaining the prior consent of the user, except in the following cases. However, this does not apply where permitted under the Act on the Protection of Personal Information or other applicable laws and regulations.
- Notwithstanding the foregoing, the following recipients shall not be deemed third parties.
- When the Company entrusts all or part of the handling of personal information to a contractor to the extent necessary for achieving the purpose of use.
- When personal information is provided in connection with the succession of business due to a merger or other reasons.
- When personal information is jointly used with a specified party, and the user has been notified in advance, or the information has been made readily accessible to the user, regarding the following:
(i) the fact that the personal information will be jointly used,
(ii) the items of personal information to be jointly used,
(iii) the scope of the parties who will jointly use the information,
(iv) the purpose of use by such parties, and
(v) the name or title of the party responsible for the management of the personal information.
Article 6 <Disclosure of Personal Information>
- When a user requests the disclosure of their personal information, the Company shall disclose such information to the user without delay.
However, if the disclosure falls under any of the following circumstances, the Company may decide not to disclose all or part of the information. If a decision is made not to disclose, the Company will notify the user without delay.
Please note that a fee of 1,000 yen will be charged per request for the disclosure of personal information.
(i) If there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
(ii)If there is a risk of significant interference with the proper conduct of the Company’s operations
(iii)If the disclosure would violate other applicable laws and regulations
(iv) - Please note that a fee of 1,000 yen will be charged per request for the disclosure of persoNotwithstanding the provisions of the preceding paragraph, the Company, in principle, does not disclose non-personal information such as history data and attribute information.nal information.
Article 7 <Correction and Deletion of Personal Information>
- If a user believes that the personal information held by the Company is incorrect, the user may request the correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) of such personal information in accordance with the procedures prescribed by the Company.
- If, upon receiving a request as described in the preceding paragraph, the Company determines that it is necessary to comply with the request, the Company shall make the correction, addition, or deletion of the relevant personal information without delay.
- When the Company makes a correction, addition, or deletion (“Correction, etc.”) based on the preceding paragraph, or decides not to do so, it shall notify the user of the outcome without delay.
Article 8 <Suspension of Use of Personal Information, etc.>
- If the Company receives a request from an individual to suspend the use or delete their personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the information is being handled beyond the scope of the stated purpose of use, or that it was obtained by wrongful means, the Company shall promptly conduct the necessary investigation.
- If, based on the results of the investigation described in the preceding paragraph, the Company determines that it is necessary to comply with the request, it shall promptly carry out the Suspension of Use, etc. of the relevant personal information.
- If the Company carries out the Suspension of Use, etc. based on the preceding paragraph, or decides not to do so, it shall notify the user of the outcome without delay.
- Notwithstanding the preceding two paragraphs, if it would require a large amount of cost to carry out the Suspension of Use, etc., or if it is otherwise difficult to do so, and if alternative measures can be taken to protect the rights and interests of the user, the Company shall take such alternative measures.
Article 9 <Changes to the Privacy Policy>
- The contents of this Policy may be changed without prior notice to the user, except as otherwise provided by laws and regulations or in this Policy.
- Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.
Article 10 <Contact for Inquiries>
If you have any questions regarding this Privacy Policy, please contact us at the following address.
Address : Shinwasou2-5, Seto city, Aichi prefecture, 489-0037 Japan
Company : KANAE LLC.
Representative : Masayuki Amita
E-mail : amita@tridor3.com
